Terms & Conditions
Welcome to the Online Store of St Paul Book & Art Centre. We publish and distribute books in Malayalam, the Regional language of Kerala, India.
Before you proceed with the use of this site and/or placing your orders, kindly read carefully the terms and conditions.
This website is managed by St Pauls, Broadway, Ernakulam, Kerala - 682031. It shall be our privilege to withdraw our site, to make modifications, or to update the site from time to time, without prior notice.
The terms and conditions mentioned in this site may also be updated/altered according to the need. Your continued use of the site and the E-Store takes it for granted that you are aware of the modifications in the terms of use.
Books Displayed on our Site
The online store is primarily for the distribution of books published by St Pauls, Kerala. We also distribute books from other publishers. We furnish genuine images and other details of the books to the best our knowledge. We do not guarantee the quality of the scanned images as it may vary depending on the screen of the devise used by you.
Your Account
While opening an account with us or placing an order with us, you warrant that the information provided by you is correct, complete and current. You also warrant that you are above 18 years of age, legally capable of entering into a contract, and have access to a shipping address within India. You confirm that you are the person referred to in the details furnished in the account information, as well as in the billing/shipping address. You warrant that you have not impersonated anyone else, or used fake names and details. You shall be solely responsible for the consignment not reaching you, due to misinformation or insufficient information provided by you.
Visitors to our website are given the privilege to write reviews, comments and rate the books displayed. To this end, they are not to post in this website any indecent, defamatory or harmful material.
Making Your Payment
You may reach us the payment through Bank Transfer to our account. Alternatively, you may also pay through Demand Draft or Money Order that ensures the payment reaching us.
In the near future, and online payment gateway will be added to the site. You may make use of the same as and when it is made available.
Till date, we have not appointed any third party to facilitate the payment to us. You will be solely responsible for any channel (mentioned or not mentioned our site) of payment you choose, to reach the payment to us.
Your order number and date are to be quoted as the identification of your order with us.
Your order will be kept on hold until the payment has reached us.
Cancellation of Orders
You may cancel an order or alter it even after you have confirmed the order with us. You may do so by contacting our customer care. However, once the payment has reached us, your order shall be considered as finally confirmed.
Shipping
We recommend the use of Indian Postal Service as the method of shipping. You may also use the alternative method suggested in our site. However, kindly check if the alternative method is suited for your location. You may wish to use alternative method of shipping that is best suited to your location even if not mentioned in our site. In this case, kindly contact our customer-care, before you checkout your cart.
Our shipping options are limited to location within India.
In case of unforeseen non-availability or delayed availability of one or more items ordered, a notification will be made in good time. The difference in the amount (if payment is already made), shall be refunded or used against future purchase, as per mutual agreement.
Return Policy:
Books once shipped shall not be accepted back.
We do take care to ship the items correctly and in good condition. We do not take responsibility for the shipping option chosen by you. Loss/damages that happen in transit shall not be claimed from us. However, if you receive the wrong book, or notice a printing/binding error (blank pages, missing pages), contact us within 2 working days of receiving the consignment.
Privacy policy
Welcome to the website of St Paul Book & Art Centre. Feel free to browse our site and gather useful information. In this website, you are requested to provide minimum information about you - to help us reach you with news and offers, and to facilitate online order from our site and shipping of the ordered books.
We do care about your privacy. The information provided on our site shall not be disclosed by us to any third party, except as used on the shipping address. The information provided on the shipping address will be what you provide while you confirm your order. However, we are aware that information shared over the internet is never completely secure and cannot guarantee against the transmission of information that is beyond our control.
We may use your email id for the purpose of sending you relevant information. In case you wish to discontinue such mails, inform our customer care at stpaulmalayalam@gmail.com or mail@stpaulsmalayalam.com.
We do not ask for sensitive information like Bank Account details, Bank Card details, etc. Your bank account details may be required only in case of a refund. You are not to provide any such sensitive information on the site.
It is important that you do not share your login name and password with anyone and that you sign out from your account after use.
In case you wish to terminate your account with us, kindly contact our customer care stpaulmalayalam@gmail.com or mail@stpaulsmalayalam.com. You will receive an email seeking your confirmation. Post to your confirmation, the account will be terminated.